Director, IT Infrastructure & Operations
Setting strategy and controlling annual budgets for the IT Infrastructure & Operations function
• IT Service Management (ITSM)
• Disaster Recovery and Business Continuity Planning
• Building stakeholder relationships to understand the business requirements
• Leading large IT projects related to new IT systems and services
• Developing and supporting Enterprise-wide solutions on Office 365/Azure
• Reporting on critical IT operations service metrics
• Applying cyber security strategy within IT Infrastructure & Operations function
• Managing a large team, and providing effective leadership
• Vendor selection/management
• Monitoring performance of the function
• HR responsibilities such as organisation development, recruitment, staff performance management, etc. for the function
• Continuous improvement of the function
The Successful Applicant
The Successful Candidate Will Be/have
• At least a Bachelor's degree in a relevant field of study
• 8+ years of experience in IT roles, with a focus on IT Infrastructure/Operations
• 3+ years of managerial experience (strategy, budgeting and team management)
• Previously worked in large-scale organizations, and managed large IT teams
• Strong communications skills
• Knowledge in Microsoft Solutions, i.e. design and implementation of Windows Server platforms, Office 365 migrations, Active Directory, Group Policy, System Center Configuration
• Deep understanding of Network Switches, Network Routing, MPLS, Network administration, Network integration, Network Security and network advancement
• Knowledge in architecture, design, configuration, and deployment within the Microsoft Azure platform
• Experience with IT frameworks: ITIL, MoF, CoBIT
• CCIE/CCNP/ITIL/COBIT/PMP/CISA/CISM certifications
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