IT Operation Specialist
Operation Specialist (Only for Saudi Nationality)
Job Summary: Responsible for supporting, installing, troubleshooting, and solving IT
system, Network, and Servers. Manage the day-to-day running business operation to
enhance the customer experience & ensure smooth & efficient service delivery.
Functional Responsibilities
- Responsible about service desk by support end users for all IT services.
- Responsible for IT warehouse.
- Responsible about ITSM tool & Processes Owner (Change Management, Incident Management, Access Management, Problem Management, Release & Deployment CMDB, etc.).
- Responsible entire organization active directory & Office 365.
- Provide Support for all users in Headquarters and Remote offices in KSA.
- Responsible for preparation and configuration of IT equipment’s such as computers, mobiles, iPads, printers, switches, routers, etc.
- Troubleshoot of system and network problems, diagnosing and solving hardware/network faults.
- Configure and maintain infrastructure services such as Active directory, DNS, DHCP, NTP, FTP and SQL database.
- Deployment of windows operating systems such as windows 10 and windows server 2008, 2012, 2016 across network devices.
- Responsible for backup for files using Symantec Backup Exec and deployment of Anti-virus using McAfee Endpoint Protection.
Coordinate with IT Corporate team for any major issues.
Minimum Job Qualifications:
- A bachelor’s degree in computer science, computer engineering or equivalent.
- Knowledge of key IT management processes and industry frameworks .
- Certified ITIL Foundation or Intermediate preferred.
- Minimum 4 Years of experience in relevant fields.
- Team and projects management.
- Excellent Communication skills, both written & verbal.
- Ability to perform under work pressure
- لنك التقديم
- https://www.linkedin.com/jobs/view/2982904407/?alternateChannel=search&refId=57mtSesouRD%2FgLKDSBsLcw%3D%3D&trackingId=sgSwbFENEtt%2BLuDGuU8OjA%3D%3D
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